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Are you hesitating between several models, pieces of equipment, or options? We are here to assist you and work with you to build a project tailored to your needs.
Frequently Asked Questions
EVERYTHING YOU NEED TO KNOW TO PROPERLY PLAN YOUR POOL PROJECT
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Azura Piscines polyester shells are manufactured in Europe and then delivered directly from the factory. Azura handles the supply and delivery; labor and installation are to be arranged with your own professionals.
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Our shell pools come with a 10-year watertightness warranty. Detailed warranty terms are provided with your project.
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The Basic Kit includes the essential equipment: nozzles, skimmer, 27 W LED spotlight with remote control, connection box, Pool Earth, and polyurethane foam pool insulation.
The Premium Kit includes all the equipment from the Basic Kit, with the addition of pre-installed PVC piping on the shell and fiberglass reinforcement.
You can select the desired equipment level directly on the model's page.
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Yes. You can choose from 4 standard colors: Azura Blue, Azura Ivory, Azura Gray, and Azura White, as well as 7 optional Nature Luxe finishes available at an additional cost: Almond Brown, Ocean Blue, Silver Mist, Midnight Gray, Herbal Green, Sky White, and Platinum Gray.
The available colors can be selected directly on the model product page. -
No. Delivery is not included in the displayed price. It is calculated in your quote based on the delivery location, the specifications of your order, and access conditions. For shell pools, allow approximately one and a half to two months after validation of the quote and receipt of the deposit, depending on the model chosen and the delivery location. The date or lead time applicable to your order is confirmed on the quote before you commit. For equipment, shutters, covers, and coping stones, the lead time is confirmed on the quote depending on the reference and the destination.
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No. Azura Piscines provides the shell pool as well as the equipment corresponding to the selected kit, ready to be installed.
Installation is not carried out by Azura Piscines and remains the client's responsibility to arrange with the professional of their choice. -
The formalities depend in particular on the surface area of the pool, your project, and the urban planning regulations applicable to your land. Some projects may be exempt from formalities, while others require a prior declaration or authorization. We recommend that you check the applicable regulations with your local town hall before starting work.
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Installment payments may be offered, subject to availability, eligibility, and acceptance by the service provider. Installment schedules and any applicable fees will be disclosed before you commit. This solution and the standard commercial payment terms of 50% upon ordering and 50% before delivery are separate; how they are coordinated is specified in your quote.